We are always striving to stay on the loop about the retail industry to remain relevant in our business approach to customers.
This week we followed the Retail Innovation Conference in New York. On Monday the #RIC18 jump started the week presenting how disruptive brands & innovative thinkers are raising the bar, and the most important message for retailers was to rethink the customer experience.
Walking into any supermarket these days, the first thing that we do naturally is to grab something to hold our groceries in right? You may think this has always been the norm, but the ubiquitous shopping cart is a relatively young invention.
It all started with Sylvan Goldman in Oklahoma, whose family emigrated from France and Latvia and worked in the retail food trade, which Goldman followed leaving school after only completing the eight grade. Him and his brother became very successful in the business, funding Oklahoma’s first Supermarket, a store concept they had been acquainted with in California.