United Store Fixtures

Training Your Team for Customer Experience Success

Posted by Karina Diaz on Oct 10, 2018 9:20:00 AM

This week I made a couple of trips to my local Home Depot. Did my research online like a good millennial, but once in the store I found it quite upsetting when I asked several employees for assistance. They seemed bothered and uninspired, this has been my experience there for years. Regardless of Home Depot's efforts to provide a seamless omnichannel experience, some of the staff in that particular store might not be helping much.

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Topics: Retail, Innovation, Shopping Experience

How to Start a Successful Private Label for Your Store

Posted by Karina Diaz on Jun 26, 2018 1:36:28 PM

I'm sure that you have noticed how all major retailers offer their own value product alternatives for popular name brands; 365 by Wholefoods, Target's Up & Up, Just the Basics by CVS, and Costco's Kirkland Signature, to name a few, are perfect examples of successful private labels.

Last year Nielsen reported that the total market size for private brands was set at $150 billion, claiming an 18.4% dollar share, where one out of every five products purchased by consumers in supermarkets consisted of private label, making these an excellent opportunity to increase profits and strengthen your store's shoppers' loyalty.

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Topics: Retail, Innovation

How to Open a Retail Store

Posted by Karina Diaz on May 17, 2018 5:31:05 PM

You have been thinking about opening a store for a long time. Is it a thought that has been lingering for a while but you have no idea on how to begin? That aside you certainly posses the right personality, motivations, and experience to own a retail business... Well, the good news it that it might be easier than what you may think, but like everything worthwhile in life it does require plenty of work.

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Topics: Retail, Innovation, Shopping Experience

Retail Innovation Conference Recap

Posted by Karina Diaz on May 4, 2018 3:45:46 PM

We are always striving to stay on the loop about the retail industry to remain relevant in our business approach to customers.

This week we followed the Retail Innovation Conference in New York. On Monday the #RIC18 jump started the week presenting how disruptive brands & innovative thinkers are raising the bar, and the most important message for retailers was to rethink the customer experience.

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Topics: Retail, Innovation

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